Atlas Health Group

Accessibility

EnvironmentalAccessibility.

The standards every Atlas Health Group facility, provider, and contracted entity meets to ensure compliance with DHCS, ADA, and California Title 24 accessibility requirements.
A care worker supporting a member during a calm one-on-one conversation

Scope

Applies to all PHG-owned and operated facilities—primary care clinics, specialty offices, urgent care, administrative offices—plus contracted provider sites, telehealth environments, mobile health units, and temporary outreach locations.

State regulations

Aligned with California Welfare and Institutions Code Division 9, Title 22 Division 3, DHCS All Plan Letters (including APL 22-018), DPL 22-004, and California Building Code Title 24 accessibility requirements.

Federal regulations

Compliant with the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, and Section 1557 of the Affordable Care Act.

Site reviews

Every facility undergoes a Facility Site Review using the DHCS-approved tool. Findings are remediated on schedule and re-verified annually.

Reasonable accommodations

Members may request accommodations—including interpretation, accessible formats, and equipment—at any time by calling (858) 215-6887.

Questions?

Talk to a real person about your information.

Our team can walk you through any of this in plain language, in your language, at no cost.
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