Mental health & substance use
Struggling with your mental health or substance use?
You do not have to sort out which program, county agency, or provider you are supposed to call. Atlas helps eligible Medi-Cal members get connected to counseling, treatment, and recovery support — and keeps it coordinated with the rest of your health care.
What this usually feels like
- Long waits and phone trees that lead nowhere.
- Not knowing whether to call your plan, the county, or a clinic.
- Treatment on one side and medical care on the other, never talking.
- Falling out of care after a crisis or a hospital stay.
Formally, this service is Behavioral Health services. You do not need to know the program name to ask for help.
What we do
How Atlas helps
We make the connections
Referrals and appointments with counseling, treatment, and recovery providers in your community.
Medical and behavioral health together
Your prescriber, doctor, and therapist stay coordinated through one care plan.
Follow-up after a crisis
After an ER visit, hospital stay, or crisis contact, we help set the next step before you leave.
Support without judgment
You set the goals — harm reduction, treatment, recovery, or just getting stable first.
Who may benefit
Who this is for
- Anyone navigating anxiety, depression, or grief
- Members in recovery
- Families seeking support
- Adults living with depression, PTSD, or chronic stress
- Members needing crisis stabilization or medication management
- Couples, parents, and teens looking for culturally aligned counseling
- Members managing substance use alongside a chronic condition
- First responders, frontline workers, and caregivers carrying burnout
What's included
Support for whatever you're carrying
Individual & group therapy
Evidence-based therapy for anxiety, depression, trauma, and grief — with culturally aligned clinicians who listen first and treat the whole person.
Substance use recovery
Judgment-free recovery support, including assessment, counseling, and warm hand-offs to specialty programs when needed.
Care coordination
We help connect your behavioral health care with your doctors, specialists, and other support so everyone is working towards the same goals.
Family & relationship support
Counseling and coaching for couples, families, and caregivers — because healing rarely happens in isolation from the people around you.
Ongoing mental health support
Care that continues beyond a single visit, with regular check-ins, treatment planning, and support as your needs change.
Culturally aligned clinicians
Care in English, Spanish, Arabic, Armenian, Chinese, Farsi, Tagalog, Vietnamese and more — with clinicians who share your background so language is never a barrier.
How to get it
Getting started takes one step
- 1
Reach out
Contact Atlas yourself or ask a provider, hospital, or your health plan to refer you.
- 2
Talk it through
A real person listens first and explains the options that exist for you.
- 3
Get connected
We coordinate referrals and appointments with the right behavioral health providers.
- 4
Keep support in place
Your care team follows up through transitions and setbacks, not just at intake.
Atlas coordinates access to care; clinical treatment is delivered by licensed providers, and county and plan programs have their own eligibility and authorization rules.
Who we help
You may be a good fit for this support if...
Mental Health & Recovery Support
If you're managing serious mental health or substance use needs, we can help bring your healthcare, behavioral health, recovery services, and everyday support together.
Coming Home After Incarceration
Recently released or preparing for release? We can help coordinate healthcare, medications, benefits, transportation, and other support as you transition home.
Experiencing Homelessness or Unstable Housing
If you're without stable housing or worried about where to stay, we can help coordinate your care and connect you with available housing and community resources.
Pregnancy & Postpartum Support
Pregnant or recently had a baby? We can help coordinate your healthcare and connect you with additional support during pregnancy and after delivery.
No judgment, no pressure
Let's find the support that fits you.
For providers, partners & anyone who wants the details
Detailed program information
Individual & Group Therapy
Confidential, evidence-based therapy with culturally aligned clinicians for anxiety, depression, trauma, grief, and life transitions.
Substance Use Recovery
Compassionate, judgement-free recovery support — including assessment, counseling, and warm hand-offs to specialty treatment when needed.
Care Coordination
We help connect your behavioral health care with your doctors, specialists, and other support so everyone is working towards the same goals.
Family & Relationship Support
Therapy and coaching for couples, families, and caregivers to repair, communicate, and rebuild stronger relationships.
Referral Coordination
A dedicated Behavioral Health intake line (1-877-811-1217) for members, providers, and partners to schedule appointments and complete referrals.
Provider Network Access
Connections to in-network psychiatrists, therapists, and specialty programs — with help navigating insurance and authorizations.
Cultural & Language Match
Care available in English, Spanish, Arabic, Armenian, Chinese, Farsi, Tagalog, Vietnamese, and more, so language is never a barrier to healing.
The challenge, in statewide data
Sources: California Department of Health Care Services (DHCS), Medi-Cal, and CalAIM program data.
How Atlas addresses it
Culturally and linguistically matched care
Therapists and counselors who share the member's language and background — closing the access gap DHCS has identified as the system's biggest constraint.
Behavioral health inside the care team
Mental health isn't bolted on. Our behavioral health staff sit alongside care managers and CHWs so medical, behavioral, and social needs are addressed together.
Flexible, low-friction access
Same-week intake, evening sessions, telehealth, home visits — designed for working members, caregivers, and people who can't take a full day off for an appointment.
Other ways we help
All servicesEnhanced Care Management
Coordinated medical, behavioral, and social services for members with complex needs.
Community Supports
Housing, meals, and home modifications—the resources that make daily life livable.
Community Health Workers
Culturally aligned, person-centered care that bridges health and social services.
Medical Transportation
Reliable, safe transport to and from medical appointments—because access shouldn't be a barrier.
Lifeline Services
Help qualifying Medi-Cal households enroll in the California LifeLine Program for discounted phone and broadband service.