Housing support
Finding housing is hard. Keeping it shouldn't be harder.
Atlas helps eligible Medi-Cal members navigate housing challenges - from finding a place to live, to getting settled and staying securely housed. We help coordinate available housing support and guide you through the process.
What this usually feels like
- You don't have a stable place to live.
- You're staying somewhere temporary and need something more permanent.
- You've found housing, but heed help with the move-in process.
- You're worried about losing the housing you already have.
Formally, this service is Community Supports (CS). You do not need to know the program name to ask for help.
What we do
How Atlas helps
We find which support you can get
Availability differs by health plan and county — we check what is actually offered where you live.
We handle the request
Atlas prepares and submits the authorization request to your Medi-Cal plan and follows up on it.
We help you take the next step
Once approved, we connect you with available housing support and guide you through what comes next.
We stay on it
If something is denied or delayed, your care team looks for the next workable option instead of stopping.
Who may benefit
Who this is for
- At risk of losing your housing
- Need help finding available housing
- Currently without stable housing
- Need help with eligible move-in costs or deposits
- Staying in a shelter or temporary housing
- Recently moved and need help staying housed
- Preparing to move into stable housing
- Leaving a facility without stable housing to return to
What's included
Support for whatever you're carrying
Finding housing
We help you search for housing options, complete applications, gather documents, and navigate the steps toward finding a place to live.
Getting moved in
For eligible members, we help coordinate approved move-in support such as security deposits and other covered housing-related costs.
Home modifications
We help coordinate covered home modifications, such as ramps, grab bars, and other accessibility improvements that can make your home safer and easier to navigate.
Rent assistance
Short-term rental support for members at risk of eviction or moving out of an institutional setting — bridging the gap until stable income returns.
Recuperative & post-hospital care
A safe place to recover after a hospital stay when going home isn't an option — preventing readmissions and giving you time to heal.
Personal care & in-home help
Help with daily tasks, household needs, and caregiver respite so members can stay independent and well in their own homes.
How to get it
Getting started takes one step
- 1
Tell us what is hardest right now
Housing, food, safety at home, caregiving — start with the most urgent thing.
- 2
We check availability
We confirm which supports your Medi-Cal plan offers in your county.
- 3
We submit the request
Atlas prepares the authorization request with the documentation your plan needs.
- 4
Support gets set up
Once approved, we coordinate the provider and check that it actually starts.
Community Supports are optional services. Each has its own eligibility rules, requires health plan authorization, and depends on local availability and member choice.
Who we help
You may be a good fit for this support if...
Experiencing Homelessness or Unstable Housing
If you're without stable housing or worried about where to stay, we can help coordinate your care and connect you with available housing and community resources.
Coming Home After Incarceration
Recently released or preparing for release? We can help coordinate healthcare, medications, benefits, transportation, and other support as you transition home.
Frequent ER Visits or Hospital Stays
If you've been to the ER or hospital several times, we can help coordinate follow-up care, medications, appointments, and other support to help you stay well at home.
Mental Health & Recovery Support
If you're managing serious mental health or substance use needs, we can help bring your healthcare, behavioral health, recovery services, and everyday support together.
Start with what is urgent
Let's see which support you can get.
For providers, partners & anyone who wants the details
Detailed program information
Housing Transition Navigation
Support for individuals experiencing or at risk of homelessness to navigate housing transitions and connect to appropriate healthcare — addressing housing as a social driver of health.
Housing Tenancy & Sustaining Services
Help securing and keeping stable housing, with wraparound support to address the healthcare and life-stability needs that go with it.
Housing Deposits
Assistance with the deposits required to move into a new home — removing a common financial barrier to housing stability for Medi-Cal members.
Short-Term Post-Hospitalization Housing
Temporary housing for members discharged from the hospital with no safe place to recover, preventing readmissions and supporting a smoother return home.
Recuperative Care
A safe, stable environment for people no longer needing acute hospital care but who still need support before returning home — promoting recovery and avoiding readmission.
Personal Care & Homemaker Services
In-home help with activities of daily living and household tasks, so members can stay independent and well in their own homes.
Day Habilitation Programs
Educational, social, and recreational programming that builds skills, independence, and community integration tailored to participant goals.
Community Transition Services
Coordination, home modifications, and care planning to help members move from a nursing facility back into the community successfully.
Nursing Facility Diversion
Support to keep members in assisted-living or community settings instead of long-term institutional care whenever it's safe to do so.
Caregiver Respite
Temporary in-home or facility-based care that gives family caregivers time to rest, recharge, and tend to their own needs.
Environmental Accessibility Adaptations
Ramps, lifts, widened doorways, handrails, grab bars, and other modifications that make your home safer and more accessible.
The challenge, in statewide data
Sources: California Department of Health Care Services (DHCS), Medi-Cal, and CalAIM program data.
How Atlas addresses it
We deliver the services CalAIM made possible
Housing transition, recuperative care, medically tailored meals, sobering centers — we operationalize the Community Supports your plan authorized, on the ground, with the right people.
Zero paperwork for the member
We coordinate eligibility, authorizations, and billing directly with the Medi-Cal managed care plan so members never see a bill or a denial letter.
Built for the populations CalAIM prioritized
Unhoused members, members leaving institutions, members with disabilities — the people Community Supports was designed for are the people we serve every day.
Other ways we help
All servicesEnhanced Care Management
Coordinated medical, behavioral, and social services for members with complex needs.
Behavioral Health
Mental health, substance use, and emotional support—body, mind, and spirit.
Community Health Workers
Culturally aligned, person-centered care that bridges health and social services.
Medical Transportation
Reliable, safe transport to and from medical appointments—because access shouldn't be a barrier.
Lifeline Services
Help qualifying Medi-Cal households enroll in the California LifeLine Program for discounted phone and broadband service.